Return & Refund Policy
We want you to be completely satisfied. Learn about our hassle-free return and refund process.
Effective Date: March 08, 2026 Idalore Health & Wellness LLC
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Policy Overview
7-Day Return window
Eligibility Criteria
Return Process
Refund Processing
Shipping & Costs
Contact Us
Policy Overview
This Refund and Returns Policy applies to all purchases made on this website operated by Idalore Health & Wellness LLC. We stand behind the quality of our products and want you to be completely satisfied with your purchase.
7-Day Return Window
Request a return or refund within 7 days of receiving your order.
We understand that sometimes items don’t meet expectations. You have a full week to initiate the return process after your order arrives. To qualify, contact us with your order details and reason for the return.
Eligibility Criteria
To be eligible for a return, the product must meet all of the following conditions:
- ✓Unused Condition — The product has not been used or tested since receipt
- ✓Original Packaging — All original packaging, boxes, and accessories are intact and included
- ✓Same Condition — The item is in exactly the same condition as when you received it
- ✓Valid Reason — The return is due to a defective, damaged, or incorrect item from our part
How to Initiate a Return
Follow these simple steps to request a return:
1
Contact Our Support Team
Send an email to contact@editionsani.com or call +1 (347) 488-5197 with your order number and reason for return.
2
Receive Return Instructions
We’ll provide you with a return shipping address and instructions. Please include a copy of the order confirmation with your return package.
3
Ship Your Return
Package your item securely in its original packaging and ship it to the address provided. Keep your tracking number for reference.
4
Receive Notification
Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund request.
Refund Processing
Approved Refunds
Once your return is approved, the refund will be processed using your original payment method. Refunds typically appear within a reasonable timeframe depending on your bank or payment provider.
Defective or Incorrect Items
If your item arrived defective or incorrect due to an error on our part, we will process your refund immediately upon inspection and may offer expedited shipping for a replacement at no charge.
Shipping & Costs
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Original Shipping Costs
Non-refundable: Original shipping charges are not refundable unless the return is due to an error on our part.
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Return Shipping Responsibility
You are responsible for return shipping costs unless the product is defective or incorrect. In those cases, we will provide a return shipping label.
✅
Our Error Returns
If the return is due to an error on our part (wrong item, damaged in shipping), we will cover all return shipping costs and process an immediate refund.
Questions? Contact Us
Phone +1 (347) 488-5197
Email contact@editionsani.com
Address
3026 Wilson Ave Apt 3
Bronx NY 10469
United States
This Return & Refund Policy may be updated at any time without prior notice.